Getting reliable internet services at cost-effective prices have always been difficult for most organisations.  Low cost service providers have often offered poor services – both in quality of the link and in response to resolving customer issues when they arise.  Higher quality service providers are so costly, that it has become uneconomical to secure more than a fraction of the desired internet bandwidth – typically no more than 512k for a large agency.  However, by leveraging economies of scale, Galaxy is now able to offer high capacity bandwidth (2 Mbps & more) at highly competitive prices, and the provision of such facilities with private-sector style service level agreements – which guarantees quality of service.