The public sector has always been at a disadvantage when it comes to identifying ways of using information & communications technology to support an organisation’s objectives. In-house competency & capacity has often been limited; trying to fill the gap by using external private-sector consultants is not always a suitable palliative.
In the few cases where they even understand and appreciate the real requirements of the public sector, such (expensive) private-sector consultants often try to push their own agenda, rather than uphold the interests of the client organisation. In response to this pressing need, Galaxy has begun developing a substantial Professional Services practice.
The unit’s leading consultants are all private-sector ICT & services experts with years of experience in working with public sector entities.
The Consulting Services Galaxy Backbone offers include:
·Conduct of needs analysis exercises
·Development of ICT strategic plans
·Development of Best Practice-based ICT policies & standards
·Certification of network designs (including integration requirements for the National IT Backbone)
·Development of detailed ICT specifications and preparation of RFP documents
·Assistance in the identification of suitable vendors
·Technical assessments of vendor RFP responses
· Project management of service deployments
·Coordination of workshops (technical briefings, as well as General Solution Awareness Fora)
